Terms & Conditions

This website is owned and operated by KLC Solicitors. Your use of this website is subject to the following terms and conditions. If you do not agree with these conditions, then you must not use this site.

Whilst KLC have taken every reasonable precaution and care preparing the text and graphics of this website, all information provided must be considered as general information only. KLC Solicitors does not guarantee the completeness, accuracy or suitability of the information included and in no circumstances will KL&C offer warranties or be liable in any loss or damages arising from the use of this website.

The content and design of the pages of this website, including the domain name are subject to copyright and are owned by KLC Solicitors.

KLC Solicitors reserve the right to make changes to this website at any time without notice and it is your responsibility to visit this site from time to time to keep yourself posted. Any revised terms will take effect on the day of posting on this website.

KLC Solicitors will never disclose your personal information to any other party other than those required to carry out your transaction, it will be deemed that your consent has been given if you are kind enough to instruct us.

Please remember, the text on this site is for information only, always seek professional guidance.

KLC are a law firm and are regulated by the Solicitors Regulation Authority.

Our service

KLC is committed to high quality legal advice and client care. If you are unhappy about any aspect of the service you receive, or about the bill, please contact Kalee Lau on 02920711400, via e-mail at kalee@klcsolicitors.co.uk or by post to our office at Veritas House, 12 Clos Cradog, Penarth, Vale of Glamorgan, CF64 3RJ.
We have a procedure in place which details how we handle complaints, available at our office. If you are not satisfied with our handling of your complaint you can ask the Legal Ombudsman to consider the complaint. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint.

The Legal Ombudsman can be contacted at PO Box 6806, Wolverhampton VVV1 9WJ; telephone: 0300 555 0333; website: www.legalombudsman.org.uk.
You also have the right to object to the bill and apply for an assessment of the bill under Part III of the Solicitors Act 1974. The Legal Ombudsman may not deal with a complaint about the bill if you have applied to the court for an assessment of the bill.
You can also make a complaint to the Solicitors Regulation Authority.

"I was recommended David Lau Jones by a friend. I am extremely pleased with the service we received. We found David to be kind and helpful, as a first time buyer I felt that David did over and above to help us."
- Alice WJ

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"David @ Kalee Lau is always contactable and very reasonably priced. For my last sale, he went the extra mile to make sure the deal was completed within my set timeline. I have no hesitation in recommending him."
- Marcus Hamer, Property Investor

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"We looked at quite a few small and large Solicitors before we moved house and David, Kalee Lau Solicitors, was not only one of the best priced quotes but was also recommended by friends. Throughout the process he has always been very quick to respond to any queries by ourselves or others involved in the move and there was never a moment when information or questions were left unanswered or not replied to. David was also great at keeping us updating on actions and processes and ensuring the 'stress' of moving was at least removed from the legal side.
We would highly recommend them and would definitely use them again should need arise."
- Many thanks Graham

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"When working abroad it is always good to have a reliable group of people to organise important matters on your behalf. David Jones of Kalee Lau has always been my bottom line and has been a source of never ending knowledge re the legal system."
- Paul, Newport

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"I selected Kalee Lau initially on price compared to my local selection of solicitors. It was very pleasing to find that the service in terms of time of response times, quality of advice and method of communication is truly excellent and a totally different experience to dealing with mainstream solicitors.Questions, queries and updates are replied to immediately and the service is very friendly.David really helped us with solid advice on a straightforward sale coupled with a difficult purchase."
- Many Thanks, Adrian

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"I have recently used Kalee Lau solicitors regarding the purchase of a small piece of land. They acted in a consistently conscientious manner throughout. I would recommend them to others and would certainly use them again."
- Mr G. Davies

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"cannot recommend Kalee Lau highly enough, professional & efficient service, fixed prices, dogged determination in the face of problematic third parties & first class negotiations & advice. Have used 4 times already & will do so again without hesitation"
- Hilary, Sheffield

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